Shipping policy

Order Processing & Lead Time

All of our products are custom-designed and carefully crafted for you.

• Free Standard Shipping: Most orders ship 4–8 weeks after final design approval. This allows us to ensure your custom items meet our high-quality standards.

• Expedited Shipping: If you need your order sooner, we can provide faster shipping at a calculated rate based on your order size and destination. Please contact us to discuss your timeline.

Shipping Costs

• Free Standard Shipping is included for all orders.

• Expedited or special shipping costs are calculated individually and communicated before shipping.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package until it arrives.

Damages & Issues

We carefully inspect every order before it ships. If your order arrives damaged or incorrect, please contact us at info@thepresentdays.com with your order number and photos. We will work quickly to replace or correct your items.

Questions?

For any shipping inquiries, custom delivery requests, or timeline questions, reach out to us at info@thepresentdays.com. We’re happy to help you get your order exactly when and how you need it.